Privacy policy

Your privacy matters, and confidentiality is at the heart of therapy. This page explains what personal information I collect, why, and how I look after it. I am the data controller for the information you share with me.

What I collect

• Contact details you give me, such as your name, email address and phone number.
• Anything you choose to tell me in a message or on our introductory call.
• If we work together, brief session notes and information needed for invoicing.

How I use it

I use your information only to respond to your enquiry, arrange and provide sessions, and handle payment. I never sell your data or use it for marketing.

How I keep it safe

Records are stored securely and kept only for as long as is necessary for professional, legal and insurance purposes. Clinical supervision is discussed without information that could identify you.

When information may be shared

What you tell me is confidential, except where I believe you or someone else is at serious risk of harm, or where the law requires me to share it. Wherever possible, I would talk to you first.

Your rights

You have the right to ask for a copy of the information I hold about you, to have it corrected, or to ask for it to be deleted where possible. To do this, email hello@jennifertolladytherapy.com. If you are unhappy with how your data has been handled, you can contact the Information Commissioner’s Office (ICO).

This website

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